Jennifer Nastu, a partner at Fast Trike, was one of the offical bloggers at the Word of Mouth Marketing Associations conference in San Fran this week - we handle their blogs/newsletters. Here's one of her posts from the conference on the 15 golden rules for blogging:
The companies that are going to be the most successful are the ones who are able to "unlock content" and the blog is the best way to do that.
It's important to understand that there are a lot of flavors of blogs. There are event blogs, CEO blogs, blogs about the news, crisis management blogs.
Marc Schiller of Electric Artists offered 15 Golden Rules for blogging:
#1. Recognize that every client has a different set of business objectives
An A&E blog he launched around tattooing to reach a specific niche, while a blog for Starwood Hotels was launched to increase loyalty and drive ecommerce.
#2. Don't focus on the results.
Document the process. The best blogs let you peek behind the curtain of the company.
#3. Don't try to force someone to be a blogger.
#4. Copywriters can't be bloggers. The worst blogs are over-written.
#5. Center editorial around advice and recommendations.
#6. It's okay to enter a crowded marketplace, but you must be best in class.
#7. No stealth blogs, no character blogs.
#8. Get the lawyers and PR team invovled early.
#9. Don't let your branding and advertising compete with the content.
#10. Let bloggers publish early.
#11. Update every day or you won't hit critical mass.
#12. Develop themes and obsessions that will get people coming back for next session.
#13. Keep content eclectic.
#14. Make sure bloggers can respond to legal side.
#15. Be benevolent.

